This agreement welcomes you as a driver training student with Avon Driving School. Thank you for choosing Avon Driving School. We wish you all the best in your training. Our goal is to provide a stress free environment for student drivers that results in safe and conscientious drivers. The following terms and conditions represent the basis upon which driving lessons and driver training is offered by Avon Driving School. By booking a lesson with an Avon Driving School instructor, you acknowledge these terms and conditions.
Student Agreement
You & your Instructor
Each Avon Driving School instructor is an independent contractor operating under their own registered ABN. The agreement to teach is between you and your instructor. Avon Driving School provides the services that allow your instructor to book lessons and receive payments under the Avon Driving School name.
All instructors are bound by a professional code of conduct.
All instructors are licensed professional driving instructors with Department of Transport, hold a valid Working with Children permit, must be courteous, tidy and punctual, maintain a professional and ethical manner at all times and fully comply with all applicable Road Laws & Regulations.
All driving school vehicles are dual control, clean, tidy and well maintained.
All instructors are bound by a professional code of conduct.
- Be courteous, polite, tidy and punctual.
- Behave in a professional and ethical manner at all times.
- Vehicles are clean, tidy and well maintained.
- Dual control vehicles
- Fully comply with all applicable Road Law and Regulations.
- Licensed, professional driving instructor with Department of Transport and hold a valid working with children permit.
- Motor, professional indemnity and liability insurance.
Complaints
In the unlikely event of any problem arising during your driver training, you should attempt to resolve this with your instructor. If you are unable to reach a satisfactory resolution or feel uncomfortable discussing the issue with the instructor, we will be happy to investigate further until the matter is resolved.
Should you, for whatever reason, not feel comfortable continuing lessons with your instructor you can contact Avon Driving School and we will assign you a new instructor covering your area. We strive to have the highest teaching standards for all our instructors and take any complaints seriously.
Driving Licenses and Fitness to Drive
To participate in driver training you must hold a current, valid learners permit or a full or international licence. You must produce it at the beginning of all your driving lessons.
You must be fit to drive and not be under the influence of alcohol or drugs. You must comply with all the road rules & any instructions directed to you by your driving instructor.
Enclosed footwear must be worn.
Mobile phones must be switched off or turned onto silent during the driving lesson. We do not accept any responsibility for personal property that is left in a vehicle.
Student Payments & Cancellation
Payments for lessons can be made by cash at the time of the lesson or by bank transfer 24 hours before the lesson.
We understand that from time to time you may need to reschedule a lesson time or cancel a lesson. When you book a lesson with an Avon Driving School instructor you are securing a professional trainer’s time and you are allocated a custom training vehicle for your lesson.
If you are unable to make your appointment please advise us 24 hours prior. If you booked your lesson online, you will be able to cancel your appointment via a link on the email sent to you up to 12 hours before your appointment.
If you need to cancel your appointment less than 12 hours before your scheduled lesson you can call or cancel via text but a cancellation fee of $30 will apply.
If you need to cancel your appointment less than 2 hours prior to your appointment, give no cancellation notice or fail to arrive or show up a cancellation fee of $65 will apply. Students will need to contact us directly on 0421 148 122.
Instructor Change or Cancellation of Lesson
Your driving instructor will do everything possible to ensure that your driving lessons start and finish on time. Should your driving instructor be running behind schedule, you will be notified. If the instructor is late for a lesson, they’ll make a concerted effort to extend the lesson by the time due or credit the time owing to the student’s next driving lesson.
We reserve the right to cancel, postpone or change lesson lengths and start/finish times under certain circumstances (e.g. your driving instructor is sick, dangerous weather conditions, etc). Avon Driving School will do everything in its power to avoid having to do so. In the event of postponement; any fees paid will be carried forward to the next driving lesson or refunded upon your request.
The driving instructor reserves the right to cancel a lesson at short notice or at any time during the lesson if he or she suspects that the student is under the influence of alcohol or drugs, any other condition that would cause the student’s driving to be dangerous or illegal or does not follow the driving instructor’s instructions. In such circumstances, the lesson fee is still payable.
Driver Training Location
All driving lessons will commence and finish at the same location unless an alternative drop off address has been agreed upon when the original lesson booking was made.
Your instructor will determine suitable routes and locations for practical lessons that will ensure the safety of the student, instructor and the general public. This means that the instructor may need to drive the customer to and from suitable streets and locations. On these occasions, this will still form part of the driving lesson duration.
Training Vehicles
Driver training vehicles provided by our contracted instructors are roadworthy, licensed with Department of Transport, and fitted with dual controls.
Our instructors make every effort to ensure that the vehicle supplied for driving tests are fully roadworthy and comply with all the legal requirements at all times, but cannot be held responsible for vehicle failure that occurs on the day prior, the day of and during the driving test and we are not liable for any consequential loss.
Photo in Social Media
To acknowledge your driver training success by passing your driving test, Avon Driving School would like to publish your photo on our social media sites which may include Facebook and the Avon Driving School Website. If you do not wish to have your photo published in this manner, please let your instructor know after your test.
We reserve the right to change any of the above conditions when necessary. Your continued use of our services will signify your acceptance of any adjustment to these terms. These terms and conditions form part of the agreement between you as a client and your instructor as an independent contractor for Avon Driving School. Accessing the Avon Driving School website and/or making a booking indicates your understanding, agreement to and acceptance of the full Terms and Conditions contained herein. Your statutory Consumer Rights remain unaffected.
For further information or clarification on any of the points above, please feel free to contact us at avondrivingschool@outlook.com or phone 0421 148 122.
